Terms and Conditions
General Terms and Conditions for the Program
Effective: October 23, 2026
The Program is provided by Marie Steffen, c/o UMA Hub GmbH, Grossbeerenstrasse 60, 10965 Berlin (hereinafter “Marie Steffen” or “we”). The Program is an online service offering coaching programs for women designed to improve personal physical fitness and overall well-being. The customer (hereinafter “User”) can access the Program via the Internet using most current browsers.
These General Terms and Conditions apply to the use of the Program.
Subject Matter of the Contract, Services Offered, and Availability of Services
- Marie Steffen offers the User an online coaching program for women with a duration of 12 weeks (hereinafter “the Program”). The Program can only be used as a web-based service on the website.
- The Program is intended for personal use by a single individual.
- Marie Steffen may display third-party advertisements at any point within the Program. Such advertisements will be clearly labeled as such.
- Marie Steffen is only obligated to make the Program available in English.
- Contracts regarding the use of the Program are concluded exclusively in English.
- To use the Program, users require an internet connection with sufficient bandwidth to stream videos and participate in video conferences. Users are solely responsible for meeting these requirements.
- Support can be contacted using the contact information available in the Program or via the contact form in the Program.
Suitability of the Program
- The Program is specifically designed to meet the needs of the female body and is intended solely for use by women. Therefore, the Program is offered exclusively for use by women.
- The Program is intended to assist the client in improving her personal fitness and nutritional habits and achieving her training goals.
- The Program is neither suited nor intended for providing rehabilitation or similar services or generally to restore the client's health and bodily capabilities after an injury or health impairment. In cases of doubt, the client is obligated to obtain the advice of a specialist, for example a physician or physiotherapist before using the Program.
Registration, Login Credentials, and Execution of the User Agreement for the Program
- Users must register to use the Program.
- Users who are minors or lack full legal capacity may not register without the prior consent of their parents or legal guardians. Consent must be provided in writing to Marie Steffen.
- A Program user account may not be used by anyone other than the account holder.
- Registration is completed by filling out the registration form on the website and providing the information marked as required. The user may provide additional information that is not marked as required during registration on a purely voluntary basis.
- The user warrants that the data provided during registration and required for contract fulfillment is truthful and that the required data is complete.
- By registering, the user acknowledges the provisions of the Privacy Policy, which govern the collection, processing, and storage of the personal data provided when using the Program.
- User accounts and user agreements for the Program cannot be transferred to other persons.
- After the user has completed the registration process, Marie Steffen will send an email containing an activation link to the email address provided by the user for the double-opt-in process. Marie Steffen accepts the user’s offer for the conclusion of a contract between the user and Marie Steffen regarding the use of an account for the Program in accordance with these General Terms and Conditions by activating the user’s access to the Program after the user has clicked on the activation link.
Conclusion of the Contract and Payment
- Once the contract is concluded and the fee is paid, the user may start to use the Program once beginning with the specified start date.
- The fee is specified in the description of the Program. It must be paid in advance upon conclusion of the contract. Unless otherwise specified, all prices include the applicable statutory sales tax.
- If the user selects one of the payment methods offered by Marie Steffen, the respective payment method will be charged the amount of the fee upon completion of the booking.
- When the Program is booked and paid for, a contract for the use of the Program is concluded. The conclusion of this contract is confirmed via email.
- These General Terms and Conditions and the description of the Program constitute parts of the contract for the use of the Program. The text of the contract will be sent to users via email.
- Once a contract for the use of the Program has been concluded, the Program will be made available to the user for 12 weeks starting on the date specified in the description or at the time the contract is concluded.
- In the event of non-payment, Marie Steffen is entitled to terminate the user agreement for the Program with immediate effect.
Right of Withdrawal
- Consumers are entitled to a statutory right of withdrawal. Further details regarding the right of withdrawal and the withdrawal policy can be found at /withdrawal. A contract for the Program may be canceled within 14 days after the corresponding contract has been concluded.
- If the user wishes to use the Program within the first 14 days after the corresponding contract has been concluded, Marie Steffen will make the Program available to the user upon the user’s express request. This means that the provision of services begins before the expiration of the withdrawal period. If the user withdraws from the contract regarding the use of paid services, the user owes Marie Steffen compensation for the paid services provided up until the withdrawal.
- The right of withdrawal expires once the services have been fully rendered.
Obligations of the User and Prohibited Use of the Program
- The user is obligated to
- to comply with applicable legal regulations and the rights of third parties when using the Program;
- to treat the login credentials for the Program as confidential and not to disclose or share them with third parties;
- to keep their contact information, particularly their email address, up to date at all times so that Marie Steffen can contact the user; and
- to contact Marie Steffen immediately if there are any indications that the user account is being misused or that the login credentials have become known to third parties.
- The user is prohibited—even independently of any potential violation of the law—from
- use the Program or the content of the Program for commercial purposes, in particular to engage in a commercial, self-employed, or other professional activity; unauthorized commercial use includes, in particular, all offers and promotions of paid content, services, and/or products, including both the user’s own offers and promotions of paid content and those of third parties, as well as
- To collect, reproduce, process, store, or otherwise use content in the Program—whether it consists of third-party content, content provided by Marie Steffen, or other materials—using automated mechanisms (e.g., bots, robots, or scrapers) not authorized by Marie Steffen;
- To distribute, publicly display, or otherwise use or exploit content in the Program without the express consent of Marie Steffen;
- to allow other persons to access or use the Program using the user’s own login credentials; and
- To engage in or promote actions that interfere with the smooth operation of the Program, such as denial-of-service attacks.
Scope of Application
- These General Terms and Conditions apply exclusively to the use of the Program and to all services offered through the Program; Marie Steffen does not recognize any terms and conditions of the user that conflict with or deviate from these General Terms and Conditions, unless Marie Steffen has expressly agreed to their validity.
- In the event of changes to the value-added tax, Marie Steffen is entitled to adjust the fees for paid services in accordance with such changes, without the aforementioned right to object applying.
Termination, Violations, Suspension
- Marie Steffen may temporarily or permanently suspend access to the Program if there are concrete indications that the user in question is violating or has violated these General Terms and Conditions and/or applicable law in connection with the use of the Program, or if Marie Steffen has any other legitimate interest in the suspension.
- Marie Steffen may have a legitimate interest in suspending a user, in particular if the user in question has repeatedly engaged in behavior that could impair other users’ use of the Program.
- When deciding whether to suspend an account, Marie Steffen will give due consideration to the user’s legitimate interests.
- In the event of a temporary or permanent suspension, Marie Steffen will suspend the user’s access privileges and notify the affected user of this via email.
- In the event of a temporary suspension, Marie Steffen will reactivate the user’s access privileges once the suspension period has expired and notify the user of this via email.
- Users who have been permanently banned are excluded from participating in the Program and may not re-register.
- Upon the termination taking effect, the contractual relationship ends and the user may no longer use the account. Marie Steffen reserves the right to suspend the user’s access upon the termination taking effect.
- In the event of serious violations, Marie Steffen is entitled to immediately and/or permanently suspend the user’s account and terminate the contract without notice.
- Such violations occur, in particular, if the user violates material provisions of these General Terms and Conditions, specifically the obligations set forth in Section 6.1 and the prohibitions set forth in Section 6.2, or violates generally applicable laws or other legal regulations.
- In the event of termination without notice by Marie Steffen, fees already paid will not be refunded, even if the term of use for the Program has not yet expired. The user’s right to prove that the actual damages were less than the amount claimed remains unaffected.
- In the event of serious violations, Marie Steffen reserves the right to store the personal data of suspended users even after the termination and suspension have become final, in order to prevent further registration attempts at an early stage.
- The user’s right to terminate the agreement for cause remains unaffected.
Changes and Updates to Content
- Marie Steffen expressly reserves the right to make updates and/or changes to the content available in the Program in order to ensure that the content complies with the terms of the agreement.
- Such updates and/or changes may also affect users who are already participating in the Program.
Rights to the Content Available in the Program
- The content, programs, and functionalities available in the Program—in particular the courses—are predominantly protected by copyright or other intellectual property rights and are owned by Marie Steffen or other third parties who have made the respective content available. The compilation of the content as such may be protected as a database or a database work within the meaning of Sections 4(2) and 87a(1) of the German Copyright Act (UrhG). Users may use this content only in accordance with these General Terms and Conditions and within the framework specified in the Program.
Right to Use Content Available in the Program
- Unless further use is expressly permitted in these General Terms and Conditions or in the Program, all rights of use to the content available in the Program are granted solely for the personal use of one person, the registered and logged-in user herself. This right of use is limited to the duration of the contractual use of the Program.
- Unless further use is expressly permitted in these General Terms and Conditions or in the Program, or is made possible in the Program by a corresponding feature (e.g., a download button),
- users may access and view the content available in the Program online exclusively for their own personal purposes and for their own use;
- Users are prohibited from editing, modifying, translating, presenting, performing, publishing, exhibiting, reproducing, or distributing the content available in the Program, in whole or in part. It is also prohibited to remove or alter copyright notices, logos, and other identifying marks or protective notices;
- Users are only authorized to download (“Download”) or print content to the extent that a download or print function is available in the Program (e.g., via a download button). For content that users have properly downloaded or printed, users are granted a perpetual, non-exclusive right of use for the purpose of personal continuing fitness purposes. Otherwise, all rights to the content remain with the original rights holder.
- Users’ mandatory statutory rights (including the right to reproduce content for private and other personal use pursuant to Section 53 of the German Copyright Act (UrhG)) remain unaffected.
Limitation of Liability
- Marie Steffen bears unlimited liability for willful misconduct and gross negligence. If the user is a business entity, liability for non-intentional acts is limited to the damages typically foreseeable at the time the contract was concluded.
- In cases of slight negligence, Marie Steffen is liable only for breaches of material contractual obligations and only for those damages that are typically to be expected within the scope of the respective contractual relationship (damages typically foreseeable under the contract). Essential contractual obligations are those obligations that are of particular importance for achieving the purpose of the contract, as well as all those obligations whose culpable breach could jeopardize the achievement of the contract’s purpose.
- Any liability arising from injury to life, limb, or health; pre-contractual fault; under the Product Liability Act; or pursuant to Article 82 of the GDPR remains unaffected by this limitation of liability, as does any liability arising from fraudulent concealment of a defect or from the assumption of a warranty or representation.
- To the extent that liability for damages toward Marie Steffen is excluded or limited, this also applies with respect to the personal liability for damages of Marie Steffen’s employees, workers, staff members, representatives, and vicarious agents.
Data Protection
- All personal data provided by the user is collected, processed, and stored by Marie Steffen exclusively in compliance with all applicable legal data protection requirements (German data protection laws and European data protection law).
- Details regarding the processing of user data are set forth in Marie Steffen’s Privacy Policy.
Final Provisions
- The Program is provided by Marie Steffen c/o UMA Hub GmbH, Grossbeerenstrasse 60, 10965 Berlin.
- The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the user is not domiciled in Germany, mandatory provisions of the country in which the consumer is domiciled remain unaffected by this choice of law.
- Should individual provisions of this contract be invalid in whole or in part, the validity of the remaining clauses or parts of clauses shall remain unaffected.